- Your car, your cover, your One Sure team
Over 10 000 clients used one sure to save.
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01 When you need to claim
A good premium is a great start. When you need to claim, having someone who follows through matters just as much.
We check your claim’s progress daily and follow up on assessments, repairs and parts. If there’s a hold-up, we take it up with management to help keep things moving.
We handle the follow-ups and keep you informed, so you don’t have to do the chasing yourself.
Help with claim documents, requirements and next steps.
Direct follow-up with your insurer, assessors, repairers and suppliers.
Escalating delays and keeping you updated throughout.
Your next
02 Your annual renewal review
Your insurance needs can change. So can your premium. Each year, we review your renewal terms and query increases with your insurer.
Where appropriate, we compare suitable alternatives from the insurers we work with. You choose whether to move. We help with the arrangements.
Your insurer may change. Your relationship with ONE SURE can continue.
Talk to us about your premium03 - As your life changes
A different car. A new address. A question about your cover. Your ONE SURE team is here to help you work through the changes.
Reach us by WhatsApp, phone or email. We help arrange policy amendments, explain the next steps and check what a change means for your cover.
Get to know your ONE SURE team
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Our own InsureBot technology supports the way we work. Our team helps you understand your options and stays involved when you need us.
- More reasons to choose One sure
Start with your car. We can also review your household contents and buildings cover together, placing them with one insurer where suitable.
Explore options from the insurers we work with.
Talk to us about the belongings that make a house your home.
Review your property cover alongside your other insurance.
- A good place to start
Leave your name and number. We'll help you explore your insurance options and explain how ONE SURE can help you along the way.
- A few useful answers
A little clarity about how we work.
ONE SURE is an insurance broker, not an insurer. We can compare car insurance quotes from insurers such as Discovery, Momentum, Old Mutual, Santam, Auto & General, King Price and MiWay.
Our aim is to save you money and help you find cover that suits your needs. We look at the premium, cover, excesses and claims service, then explain your options so you can decide.
Our dedicated claims team helps you provide the information your insurer needs, follows up on progress and keeps you updated.
If a decision appears inconsistent with your policy, we can request a review and, where appropriate, help escalate the dispute.
Your insurer assesses the claim. Our team helps you through the process.
Yes. We review your policy at annual renewal, looking at the premium, cover, excesses and any changes in your circumstances.
If your renewal is no longer competitive, we can query the increase or compare suitable quotes from other insurers we work with.
You decide whether to change. ONE SURE can remain your broker even if you move to another insurer.
Yes. You can start with car insurance only and speak to us about household contents or buildings cover whenever you need it. We can also help with these separately.
Some insurers offer discounts when you combine cover. We can compare the combined premium, cover and excesses to see whether it offers better value for you.
Yes. Contact us by WhatsApp, phone or email when you change your vehicle or address, have an account query, or need help with insurer correspondence.
We help arrange the next steps with your insurer and keep you informed. You have a familiar team to contact when you need assistance.
Each year, we first negotiate with your current insurer for a better premium. If needed, we obtain alternative quotes and give your current insurer another opportunity to improve their offer.
We explain the differences in premium, cover and excesses so you can decide whether to stay with your current insurer or move. The choice is always yours, and we only change your insurer with your permission.