David Masebe, a resident of the Eastern Cape's picturesque Umzantsi, has been insured for the past 21 years. Despite his low-risk status, he has received no special treatment from his insurer in the form of lower premiums or quick assistance with the relatively few claims he has submitted during this time.
“Over the years, I've had many bad experiences where insurers promised me excellent service, told me that I was their number one client, and then disappointed me at every turn”.
David could tell it was all smoke and mirrors: "Big promises and now results."
This was when David decided to start searching around for a company that offered good service and would keep to their promises by reviewing his car insurance, content insurance, and building cover every year so that he could continually save and not need to go through the hassle of dealing directly with a new insurance company every year.
It was also important for David and his family to be insured correctly and to have the added benefit of an insurance broker on their side.
"As a family, we wanted to enjoy a comprehensive insurance product offering with benefits like roadside assistance and a cashback bonus every year." "We wanted as much as possible for as little as possible."
The results were almost immediately noticeable as soon as OneSure was contacted. They were able to offer me a much better premium on my insurance in just a few minutes. The biggest savings were on my car insurance and a lower excess on my home and content insurance. It is clearly evident that they associated their business with the best insurance companies out there, knowing that it is such a competitive industry, and I am sure they will continue saving our family money going forward.
Using our Insure Bot software, we were able to offer the client multiple quotes and match their needs for a low excess, cash back benefits, and roadside assistance. We insured them with the second-largest insurer company in South Africa, knowing they have a quick turnaround time when it comes to claims. If we are not successful in negotiating a low premium or discount annually, we will assist the Masebe family in requoting their car insurance content and building insurance with the many great insurance companies we partner with, resulting in the optimisation of their monthly premium and insurance.
OneSure has become a key-saving tool for David. He has been able to put the monthly savings aside for his grandson's education, allowing the family to dream of a brighter future for the next generation. We will continue searching for the best insurance companies in the market as savings specialists.
David had to make the conscientious decision of wanting to change the way he conducted his insurance affairs. "I mean, look, I didn't want to believe that I had been ripped off for so many years," David says. "I should ask my previous insurers, with whom I have dealt for so long, for all my discounts back and the insanely high excesses I have paid." "I wish I had signed up with OneSure from the day they started."
This is a real-life case study we have only changed the name and surname for purposes of POPIA “The Protection of Personal Information Act” Monthly savings are risk profile dependent; T&C apply One Sure Direct Broker is an authorised financial service provider.